Utility Customer Service/Billing

HOURS Monday-Friday 8:00 a.m. - 5:00 p.m.

Amber Ortega - Utility Billing Supervisor - 979-337-7515

Utility Payment and Monitoring Tools


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House Bill 872

In compliance with HB 872 passed by the 87th Texas Legislature, personal information and information regarding customer usage, services, and billing, including amounts billed or collected for utility usage, will be treated as confidential by the City of Brenham.  This information will only be disclosed to the account holder or authorized individuals.    

Customers have the option of requesting that information be released by completing the Request for Disclosure of Account Information form or by submitting a written request to the Utility Billing Department.  The request can be delivered to City Hall, 200 W. Vulcan Street, or can be mailed to P.O. Box 1059, Brenham, Texas 77834.  For questions, please call the City of Brenham Utility Billing Department at 979-337-7520.

How to Apply for Service

Payment and Disputes


Text Message

E-Bill Available

Forms and Tarrifs

Payment Kiosk

Utility Billing Mobile App

Call Before you Dig - dial 811