Drought Watch
give feedback
alert diamond Report it!

Utility Customer Service/Billing

Utility Customer Service: 979-337-7400 (24 hours) | Customer Billing: 979-337-7520
Hours: Monday-Friday 8:00 a.m. - 5:00 p.m.

Jump to Utility Rate Increase information

Shelley Addison- Utility Billing Supervisor - 979-337-7516

Utility Payment and Monitoring Tools


Learn how to Save Money and Energy

October 1, 2021 rate increase for water, electric, and gas utilities

Effective October 1, 2021 the following rate changes will take place:

Water 2019 Rate 2021 Rate Difference  
First 3,000 gallons or less $17.92 $20.75 $2.83  
3,001-10,000 gallons $3.93 $4.55 $0.62 per 1,000 gallons
10,001-25,000 gallons $4.92 $5.70 $0.78 per 1,000 gallons
25,001 and above $6.15 $7.12 $0.97 per 1,000 gallons
Electric 2020 Rate 2021 Rate Difference  
Customer Charge $12.40 $13.00 $0.60  
Wires Charge $0.02698 $0.02828 $0.00130 KWh
Energy Charge $0.075 $0.075 $0 KWh
Power Cost Recovery Factor As needed As needed  
Gas 2014 Rate 2021 Rate Difference  
Customer Charge $10.00 $11.24 $1.24  
Distribution Charge $2.311 $2.598 $0.29 per mcf
Commodity Charge $5.35 $5.35 $0 per mcf
Gas Cost Adjustment Charge Monthly Monthly    

House Bill 872

In compliance with HB 872 passed by the 87th Texas Legislature, personal information and information regarding customer usage, services, and billing, including amounts billed or collected for utility usage, will be treated as confidential by the City of Brenham.  This information will only be disclosed to the account holder or authorized individuals.

Customers have the option of requesting that information be released by completing the Request for Disclosure of Account Information form or by submitting a written request to the Utility Billing Department.  The request can be delivered to City Hall, 200 W. Vulcan Street, or can be mailed to P.O. Box 1059, Brenham, Texas 77834.  For questions, please call the City of Brenham Utility Billing Department at 979-337-7520.

How to Apply for Service

Payment and Disputes


Text Message

E-Bill Available

Forms and Tarrifs

Payment Kiosk

Utility Billing Mobile App

Call Before you Dig - dial 811